Visibility is Mandatory, Blind Spots are Unacceptable…it’s the law

Dodd-Frank will impact your Application Performance Monitoring effortsMake way, make way…Dodd-Frank is coming through. Signed into law 2010 it is now becoming a reality for Wall Street.  Not an IT issue, you say?  Guess again.  This highly impactful law will require ever more vigilance from IT to ensure that their businesses are able to meet its stringent requirements for reporting and transparency.   Continue reading

What’s new, MQ?

What's new in WebSphere MQ 7.1 & 7.5Are you tossing and turning at night trying to wrap your head around the new features WebSphere MQ 7.1 and 7.5? If this describes you, well you’re in luck. Our Tech Talk series continues with our 2nd event, What’s New in WebSphere MQ 7.1 and 7.5.” Please listen to the on-demand recording of our recent TechTalk for a walk through of WMQ 7.1’s new features and those that have been recently added to WMQ 7.5.

Check it out here here.

Help Find My Lost Payment

Help find my lost paymentWhat happens if a payment doesn’t arrive on time or fails during the transaction? How quickly can your organization react before this becomes a costly error to the business? What can you do now to ensure this does not become a reoccurring problem? As technology continues to evolve, middleware-centric enterprises can use middleware monitoring tools to track transactions in real-time, determine performance problems and help reduce the mean time from problem occurrence to resolution. In our “chalk talk” video, Nastel CTO Albert Mavashev provides a more in-depth look and insight into how to monitor, analyze and act using real-time Complex Event Processing analytics to track the behavior of applications and provide an early-warning when they first begin to veer from business normal.  To view this video, please visit here.

Creating a Signature Dish: A Recipe for Success

APM as a recipe for success - the signature dishThe key to mastering any recipe is finding the perfect balance of ingredients. English poet William Cowper wrote in his 1785 compilation, The Task, “Variety’s the spice of life, that gives it all its flavor.” It’s a poetic sentiment that needs to come with a caveat: too much spice overwhelms the dish.   Continue reading

Monitoring the Middleware-centric Enterprise

Middleware is like the nervous system interconnecting your applicationsWhat happens when an unexpected weather event suddenly drives demand for your product causing a shudder throughout your supply chain? What about a system bottleneck that threatens to disrupt customer service during a peak period? Business success and continuity depends on immediately knowing about situations like these. If your business-critical applications run in a composite application environment spanning web and legacy tiers, events like the ones above require intensive situational management. With growing external regulatory pressures such as Dodd-Frank and ever increasing internal requirements for compliance, this level of management is a necessity for survival.  Continue reading

Unraveling the Mystery: How to Anticipate Application Performance Problems

Complexity vs application performance monitoring

Monitoring application performance is simple…as long as the application and the deployment architecture are also simple.  The mystery appears as the complexity of the application architecture grows and begins to span from an isolated Java or .NET silo into a full-blooded composite application spanning web, middleware and mainframe tiers. Continue reading

Business Results for the C-Suite: Making an Impact with Application Performance Monitoring

APM is hot!We’ve said it before and we’re going to say it again: Application Performance Monitoring (APM) is red hot right now. Although it’s a mature market, the capabilities APM brings to the table are only increasing in value throughout the enterprise. Application performance monitoring endures as a hotbed of innovation and cost savings.  Continue reading

Making big data into small data

Complexity in big data can be reducedIt isn’t every day you get to write about Immanuel Kant and Big Data in the same blog post but last week Gartner Analyst Will Cappelli did just that. As you’ll see in his post, “AI and IAM: Will Two-Tier Analytics Become the Norm for IAM?” context is the key. Cappelli addresses Kant’s conclusion that human reasoning is a two-tier process that first involves what is—the contextual lens in which we view our existence—and how the pieces all relate to each other. From this standpoint, we reason and make decisions.   Continue reading

The best view, is a unified view

A unified view across all middlewareMany enterprises utilize middleware as the “glue” linking their application infrastructure together. This application fabric is usually comprised of bespoke and commercial applications, some of which are sourced within the company and others obtained through acquisition. For these enterprises, middleware lets it all work together. Unfortunately, the middleware solutions are often used on a department or division basis with a box of overlapping tools to monitor and manage them.  As IT is still for the most part organized in silos (see Silos of Shame), this can be costly at best providing a technology-specific view of status and with little overall visibility of the application, itself.

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Don’t forget the CIO…he is also a customer

Keep Customers Happy!In 1909, Harry Gordon Selfridge, the founder of Selfridge’s department store, coined the phrase “The customer is always right,” and it has become the mantra of countless businesses since. At the time, Gordon could have been considered a customer service revolutionary in the world of modern business. Fast forward a century and there is little doubt that the customer is still king. Customer service has even been cited by some as the only true business metric for growth. Happy customers are profitable customers.

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