M&A – Merging Your Acquired IT Management Tools

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One tool to rule them allGood news: Your company has just gone through a merger.  But surprise, surprise: you have also acquired a whole new set of management tools, along with a whole new set of applications.  Also included, at no charge is a fresh set of application problems.  Oh boy.

How is your newly merged IT enterprise going to organize all this effectively? Here’s one effective answer. Employ a “one-management-tool-to-rule-them-all” approach.

You may ask, “Why is this the best approach for our IT enterprise to take?”

Let’s look at the facts.

  • Generally, most management tools “monitor” only a small portion of the application stack, unless one of the IT management tools you have acquired is an end-to-end application performance management tool.
  • Many tools only manage a single application or technology. While this gives you information about the application in its own little silo, it doesn’t tell you how the application behaves as it interacts with other composite applications, crossing application server,  department and even cloud boundaries.
  • Silo-style monitoring becomes a special concern with applications that interact with the middleware messaging layer. Every application can appear to function properly when their own management tool is checked, yet when these applications interoperate via the complex world of WebSphere MQ, lost transactions, intermittent performance issues and cascading failures can arise.
  • Even when the middleware messaging layer has a management tool, it can end up being just as silo focused as other application management tools because it only monitors WebSphere MQ and not TIBCO, Solace or other home-grown messaging tools.
  • When applications are monitored with a silo-approach, management tools can overwhelm IT with conflicting messages that only show the status of piece-parts and not the big picture. It becomes far too easy for IT managers to overlook the issues that truly impact users and the business.

AutoPilot uses the “one-management-tool-to-rule-them-all” approach to application performance management, because it works.  This doesn’t mean a forklift approach where the other tools are removed.  Instead it can correlate the events it captures along with the ones already acquired by the current tool set.  From this it can provide a comprehensive, actionable analysis that delivered immediate results.  AutoPilot makes your acquired tools smarter.  It is the “analyst of analysts”.

AutoPilot also provides insights into what applications are doing. Its deep-dive monitoring puts an end to “mysterious” problems by providing end-to-end views that illuminate those areas that are opaque and mask problem root causes.   With this information, it’s easier to decide which acquired applications are truly assets to the business and which ones need to be retired.

Mergers are always complex, especially when IT is involved. Adding a management tool like AutoPilot to the team, if it didn’t come along for the ride already, is the smartest merge management decision your business can make.

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