Getting to the Root of Root Cause Analysis

Root cause analysis in often referred to as the “Holy Grail” of monitoring.

Getting to the root cause of APM









However, if I have my Arthurian legends straight, it was never found.  We won’t count the Indiana Jones re-write of the legend… In fact the Holy Grail is more of an ideal and not something you ever fully accomplish.

Nevertheless, it was considered the most worthwhile pursuit; even if it is always a bit out of reach.  The same holds true for application performance monitoring. Continue reading

Join Nastel at Gartner Symposium

Visit with Nastel at Gartner Symposium booth #404Nastel will be in booth #404 at Gartner Symposium/ITxpo 2013, October 7th – 10th.  Please stop by our booth, #404 to enter a drawing for a Tablet, spin our wheel and try to win some cool prizes and talk to our experts on Application Performance Monitoring (APM).

We will demonstrate AutoPilot’s capabilities for Self-service, Preemptive Analytics for APM and real-time compliance monitoring.  In addition we have new version of our UI we would love to show you that was specially designed to run on mobile devices. And we have some new customer wins we would be happy to tell you about.

We hope to see you at the show!

The user community reviews Nastel AutoPilot

Reviews of Nastel AutoPilot on IT Central StationThere have been some very positive user reviews of Nastel AutoPilot posted in the online tech community review site, IT Central Station.   The reviews were written by actual users, audited by IT Central Station for authenticity. The reviewers themselves ranged in title from an IT Administrator up to the VP level. Some snippets are shown below.

A VP of Architecture at a large Insurance company described AutoPilot as dynamic and client driven.  While, an  IT Director at another  firm described the product as flexible and feature rich.  An IT Administrator described the product as very simple to use.

Check out the reviews yourself and let us know what you think.  If you are a Nastel AutoPilot user, please consider writing your own review.

Proactive Monitoring and the Super Bowl

Proactive monitoring at the super bowlI watched the Super Bowl last night and like you, I was  amazed at the blackout that occurred after half-time.  Was it due to Beyoncé’s incendiary performance that drew all the current out of the power supplies?  It might be nice to think so…but, I suppose not.  Where were the backup systems?  Did they also fail?  Most of the time these sorts of failures do not materialize out of nowhere, no matter who is singing and dancing… Continue reading

The New Year Blog and the Legend of the Ant Olympics

Communication and Application Performance Monitoring

I think that beginnings and endings are very important  as they frame our experiences, clarify their meaning and put them in context.  This is true both personally and also in our Application Performance Management market Since, we are starting a New Year, a beginning, I have of course, made a New Year’s resolution.  My resolution is to not have any resolutions.  But…if I did… Continue reading

Time is Money

Time is money when you are monitoring financial applicationsI don’t know of anyone that looks forward to balancing their checking account.  If you actually do it and don’t just rely on hope that the money won’t run out before you finish spending, you might find a discrepancy.  Was it your fault or an error by the bank?  Of course, it’s the bank’s error.  Well, truth be told…that’s not usually the case.  Put yourself in their shoes and try to imagine what it would be to keep track of billions of dollars and all the transactions that accompany that amount of money. Continue reading

Does Your Business System Need a Health Checkup?

Monitoring patient records is person-criticalNot too long ago, a relative was in the hospital getting ready for an outpatient procedure.  The nurse put the ID band on her and walked away.  Upon inspection of the ID band, my relative realized that this was the wrong band as it had another person’s name on it.  It was a good thing it was discovered quickly, otherwise she could have had an unnecessary and potentially dangerous procedure performed on her.  Where human life and information are concerned, there really is no room for error.  However, the big surprise is just how much patient data is still being kept on paper with no easy way to reconcile and maintain a single central up-to-date version.  Continue reading

Are You in Good Hands or Are You Dealing with Mayhem?

Are your applications running well or is it mayhem?All of us have to deal with an insurance company for one reason or another.  Pretty much every person in the USA is insured.  Each insurance agent has thousands of insured customers and each insurance company has thousands of insurance agents.  That amounts to a lot of people and a lot of policies to keep track of and provide outstanding service to.  Continue reading

The Sky’s the Limit

Use application performance monitoring for early warning about problems and the sky's the limitIt should come as no surprise, but when a company misses on consistently delivering quality service to its customers, customer satisfaction and sales will suffer resulting in order abandonment, customer attrition and ultimately brand erosion. Continue reading