AutoPilot ensures the performance and availability you need to be competitive, handle demand and deliver superior service in our high volume, low margin retail world. Today’s, retail, whether brick and mortar or online or both is driven by applications. Applications enable competitive advantage and profitability via just-in-time ordering which keeps inventory relevant and carrying costs low.
AutoPilot monitors the flow of application activities, messages and transactions across the entire order process. It provides real-time monitoring and analytics that detect anomalies before your customers do enabling cost-effective problems prevention. Its automatic analytics can eliminate false alarms while it ensures your compliance with SLAs.
A large retailer brought in Nastel AutoPilot to monitor the pricing updates it regularly sent from its headquarters to its many branch outlets. AutoPilot real-time monitoring ensured that the pricing data was consistent across POS, flyer printing, store management systems and the application that printed out pricing labels for merchandise on the shelves. The result was improved sales and customer retention.
An international retailer needed to improve the reliability of communications between its HQ and business units. They replaced their existing monitoring solution with Nastel AutoPilot in order to track all activities, such as shipping orders, across their distributed Web Services, WebSphere MQ and Message Broker topology.
Problem: A large retail customer was having an issue with intermittent slowness and loss of alerts. IT Operations had difficulties determining the root-cause of the problem.
Solution: AutoPilot was brought in to do auto-discovery and automatic end-to-end tracking of web orders. AutoPilot was able to provide rapid, root-cause analysis of the problem enabling IT Operations to resolve this issue.