Nastel wants you to extract maximum value from your investment in AutoPilot. One of the best ways to achieve this goal is to ensure you have the highest level of understanding and the right skills. This refers to advanced “super user” skills that enable troubleshooting and resolving user errors. AutoPilot Certified Master User training not only lets you extract more value from AutoPilot, but also protects you from productivity loss when knowledgeable users leave or change roles.

Who Benefits from this Service?

  • Customers who have been using AutoPilot in production mode for at least three months post-implementation
  • New staff brought in to work in existing AutoPilot environments

Service Package Description

This offering helps ensure you always have AutoPilot expertise in-house even with staff turn-over, attrition, re-organization, etc. It is a combination of classroom and hands-on lab training designed to transfer knowledge in a “train-the-trainer” setting to create AutoPilot super users. These AutoPilot Certified Master Users have the knowledge, skills, and ability to train others in the effective use of AutoPilot in your specific environment.

This service consists of an on-site Nastel consultant teaching advanced users already very familiar with AutoPilot the skills they need to:

  • Attain AutoPilot Certified Master User status
  • Train others in AutoPilot use
  • Troubleshoot and resolve problems

The training includes hands-on exercises and labs in which the users must demonstrate mastery of the technical skills necessary to qualify as a Certified Master User.

Estimated Duration: Five days.

Learn more about how you can become a Certified Master User today.

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