hits counter
Home Services Support Support Overview

Support Overview

Nastel's support team is available 24/7/365 for subscribing customers. Our Engineers and Technicians are available to assist you whenever and wherever needed. Our goal is to assist all of our customers as promptly, efficiently and effectively as possible.

Contact Support:

Standard support hours available to you are 9am-5:30pm Monday through Friday, Eastern Standard Time (GMT +5), excluding Holidays.

Critical issues may be submitted 24/7 to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and by phone at 1-800-963-9822 including Holidays.

For international calls, please dial +44 20 7084 6205.

Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
 

What we do.

Nastel AutoPilot, an application performance management software solution, reduces the cost of ensuring peak performance of your business applications. Using a complex event processing engine for predictive alerting, it provides real-time 360° situational awareness of your applications, middleware including message payloads, transactions and their relationships with the underlying infrastructure. AutoPilot enables you to resolve issues when they first show up and not wait till they blow up.