Application Performance Monitoring

Application Performance Monitoring Best Practices – Dealing with False Positives

Nastel Technologies®
November 5, 2018

When monitoring any application for anomalies, the challenge can be that each individual parameter being monitored will stray outside of its expected normal range of operation, but unless other parameters are also showing stress this may not be important. But when a series of different parameters all start to show a change in the same period of time this could indicate a potential issue.

 

Simple systems that create alerts when any single parameter or series of parameters hit defined thresholds are only useful up to a point. If the flow of alerts of inconsequential pieces of information is too great, then they can mask really important data. If the volume of alerts is too great then you can’t spot important alerts quickly enough, then the alerting process just doesn’t work. Most people refer to this white noise of inconsequential alerts as false positives.

 

Nastel’s AutoPilot products have technology expressly designed to avoid the false positive issue.

 

AutoPilot sends alerts when a business view detects that a fact or metric that it’s monitoring has been changed, and it evaluates several other metadata internally before an alert is generated. For example, if a business view has sent an alert and has been restarted without any modification and the fact remains constant, the false alert suppression logic will prevent an alert from getting generated again.

 

Additionally, if an error has been detected on a lower level object, while the state of the higher- level object is unknown, the alert will not be issued for the lower level object. For example, if a channel is retrying, but the corresponding Queue Manager and Node status is unknown, an alert will not be issued for the channel, but the appropriate sensors for Queue Manager or Node will send the corresponding alert.

 

Nastel uses innovative technology to ensure your monitoring team is only alerted to true issues, and false positives are cleaned out of the alerting process.

 

Nastel is the leading provider of monitoring and management for IBM MQ, Kafka, Solace, TIBCO EMS and many more middlewares.

Nastel Technologies is the global leader in Integration Infrastructure Management (i2M). It helps companies achieve flawless delivery of digital services powered by integration infrastructure by delivering Middleware Management, Monitoring, Tracking, and Analytics to detect anomalies, accelerate decisions, and enable customers to constantly innovate, to answer business-centric questions, and provide actionable guidance for decision-makers. It is particularly focused on IBM MQ, Apache Kafka, Solace, TIBCO EMS, ACE/IIB and also supports RabbitMQ, ActiveMQ, Blockchain, IOT, DataPower, MFT and many more.

 

The Nastel i2M Platform provides:

  • Secure self-service configuration management with auditing for governance & compliance
  • Message management for Application Development, Test, & Support
  • Real-time performance monitoring, alerting, and remediation
  • Business transaction tracking and IT message tracing
  • AIOps and APM
  • Automation for CI/CD DevOps
  • Analytics for root cause analysis & Management Information (MI)
  • Integration with ITSM/SIEM solutions including ServiceNow, Splunk, & AppDynamics

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