IT support can waste hours chasing down application bugs and glitches reported by users, only to discover there were no real problems in the first place. False alarms happen often, and cost businesses valuable time and frustrate users.
Complex mission–critical applications–especially those apps that span distributed and mainframe tiers and use various middleware solutions-can generate an abundance of alarms, real and false. This creates a different kind of big data problem for many enterprises. Many monitoring tools produce large volumes of data, which in turn generate alarms–a bulk of which are not for real problems. This can be overwhelming to the business
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