Application performance monitoring (APM): aligning business and technology in financial services Today, almost every activity in a financial services business – trade execution, settlement, clearing etc. – is linked to at least one application and an underlying IT infrastructure. Aligning the two, business and technology, is therefore central to the success of market participants, from stock exchanges to broker-dealers.

Monitoring tools can enable business and technology professionals to better understand the health of their IT estate and how it can impact the performance of business services and processes.

Transaction flow

As their IT estates have grown in complexity, tracking transactions – whether payments or trade flow – across a series of systems and platforms has become increasingly challenging for financial institutions. It is also increasingly important. Business heads, for example, need a complete picture of intra-day transaction volumes, while traders want to know whether latency is slowing business or actually causing transactions to drop and, in turn, affecting revenues and client relationships.

Regulatory compliance and competitive advantage

Post-crisis, the capital markets space is awash with directives and regulations. However, one of the most recent additions to the deluge is Regulation Systems Compliance and Integrity (Reg SCI). Implemented in February 2015, Reg SCI mandates that key market participants, namely execution venues and clearing houses, should have comprehensive policies and procedures in place to protect the market from the vulnerabilities posed by technological problems.

By OJ Shannon, Marketing Manager, ITRS Group


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