APM

Is APM limiting your IT innovation?

The aspiration of APM has always been to describe IT as Business, but for many companies this has failed to materialize, because the complexity of describing the workflows, decisions and procedures that make up the business processes has proven to be too complex for the systems being employed to do it. When synthesized down to [...]

The history of technology is one of abstraction

In the 1970’s a CPU such as the Z80 held about 8500 transistors, and in the 1980’s an 8086 processor held around 29,000 transistors, Todays top end CPU’s hold close to 20 Billion transistors. Systems used to contain 1000 bytes of Ram, today’s desktops generally contain 16,000,000,000 or more of RAM. Secondary storage of 10 [...]

Why Classic Monitoring Is Not Enough

"Round up the usual suspects." Monitoring your IT systems continues to be a critical part of ensuring that your business runs. But is it enough? With the continually increasing complexity of IT systems, many businesses struggle to ensure that everything continues to operate at levels that the customers demand. Monitoring systems generally track some or [...]

The Evolution of Monitoring

It’s time for a better way to drive real improvement the MTBF and MTTR for business applications.

The seven words that everyone knows and loves

If there is one thing you can guarantee you will hear from the leadership of your company it’s these seven words: “Do more with what you already have”. And it is sound advice. Before you spend anything on new stuff, different stuff or in-fact anything, you need to make sure that you are doing everything [...]

Are you being courted by a buggy-whip vendor?

There was a time when buggy-whips were the height of technology. If you wanted your horse and cart to go faster, you invested in a better buggy-whip. And then came the automobile, and all of a sudden buggy-whips were obsolete; It really doesn’t matter how hard you whack a lump of iron exploding the remains [...]

What happens when you move to the public cloud?

Cloud computing clearly offers some very attractive benefits for significant elements of an enterprises business. Many companies have made the move (generally in-part) to the public cloud; Moving major parts of their application stack to Amazon, Microsoft and others, reducing their in-house data centers, moving from a mainly capital expense to a mainly operation expense [...]

The Changing Healthcare User Experience

This week at an event, I had the chance to chat with the VP responsible for application development at a major US health insurance provider. A very interesting lady with a deep appreciation for the experience users see. She explained the modifications they see, driven by the recent healthcare law changes are creating new challenges. [...]

Test before you invest

A few days ago, I posted a blog discussing the maturity model for application performance. To describe one of the least mature levels of application performance monitoring I described a scenario I’ve seen before, where a company decided to improve their monitoring by having their offshore support team visit their application page on their website [...]

The Six levels of Application Performance Maturity

Level 1 Hope & Pray Many companies build business applications iteratively, starting with a proof of concept and then using creative internal and external talent to build out the concept into a working prototype. Which is then extended into product. I’ve seen systems built this way that deliver very powerful innovative ideas. The challenge is [...]