The Evolution of Monitoring

It’s time for a better way to drive real improvement the MTBF and MTTR for business applications.

Machine Learning And Artificial Intelligence – Know The Real Differences

Is there any difference? Really? Because most of us have been using the terms artificial intelligence (AI) and machine learning (ML) interchangeably since their inception. You’ll be surprised to know the thin-line differences that these two phenomena hold in the tech world. So, to begin: The analogy between ML and AI This has been a sensible practice among us [...]

How AI Is Playing Role In Transforming Businesses

The pace of change we are witnessing with advancements in AI adoption is incredible. For businesses of all sizes, AI can substantially impact the biggest three areas of any business operation: Better Customer Experiences Revenue growth, and Productivity Depending on the size of business, AI can disrupt, innovate, enhance, and in many cases totally transform [...]

By |Artificial Intelligence|

The Role Of AI In Customer Experience

Artificial intelligence can be successfully employed to provide an intelligent, convenient and informed customer experience at any point along the customer journey. This will result in re-imagined customer experiences and end-to-end customer journeys that are integrated and more personal, so that they feel more natural to customers. 3 Building Blocks for Successful Application of AI [...]

Using Predictive Analytics and Artificial Intelligence to Improve Customer Loyalty

As users/customers engage with a company (their products, services, surveys), they generate a lot of data about their behaviors and interactions with the brand. Predictive analytics and artificial intelligence capabilities provide a way to extract insights from that data to help you improve the customer experience and optimize customer loyalty. Artificial Intelligence and Predictive Analytics [...]

IBM Partners: Top Picks of Disruptive Offerings at Think 2018

In a recent Forbes article, leading industry analyst and Forbes contributor Jason Bloomberg lists his top picks from Think 2018 of disruptive capabilities and offerings complementary to IBM’s focus on cloud and data, artificial intelligence (AI),  blockchain and security. Among the vendors listed from Think 2018, he included Nastel's comprehensive monitoring capabilities across hybrid environments. [...]

Difference between Cognitive Computing and AI

Both AI and Cognitive Computing may look extremely alike, but like we mentioned above there is a small difference between both methods. Firstly, artificial intelligence does not work at mimicking human thought processes. The concept behind AI is to not mimic human thought and processes, but to solve a problem through the use of the [...]

How Businesses Are Using AI and Machine Learning to Leverage Events

How Businesses Are Using AI and Machine Learning to Leverage Events As professionals across disciplines in the healthcare, retail and financial services industries embrace data-driven decision-making and begin to experience the power of precision available at their fingertips, more marketers are turning to artificial intelligence to improve the efficacy of many parts of the sales [...]

What Machine Learning Can do For Retailers Today

At its simplest, machine learning (ML) refers to the capacity for a program to automatically improve, or “learn,” as it ingests data to accomplish a specific task or set of tasks. While ML is a subset of artificial intelligence, it’s often used interchangeably with AI and conflated with predictive analytics or algorithms. The many uses [...]

By |Artificial Intelligence|

A Primer On Deep Learning

A Primer On Deep Learning - The term “artificial intelligence” (AI) has been around since the 1950s, but there has long existed a yawning gap between what people thought AI to be and what was actually possible. Since the 1960s, much of what has been considered to be AI has been a form of machine [...]