Financial Services

How Artificial Intelligence Can Deliver a Personalized Banking Experience That Drives Customer Devotion

With the evolution of digital banking, there are fewer opportunities for face-to-face interactions with customers. Is it therefore becoming harder to drive customer devotion, attracting and retaining loyal customers in this era of digital self-service? Banks are investing huge amounts of capital in digital capabilities such as chatbots, artificial intelligence (AI) and open APIs.  According [...]

How Banks Can Utilize Machine Learning

Machine learning begins with an identified data set that will be used to “train” the computer. If the goal is for the computer to make a judgment based on data, then you would also need historical data that can be matched with correct answers. Using historical data as a training guide, the computer can now [...]

Enhancing the Banking Customer Experience with Emerging Tech

While sectors like retail have been quick to adopt new technologies to improve the experience of their customers, the finance sector has been a bit more methodical in its approach – and consumers are starting to take notice. Customers are increasingly demanding that banks and financial services institutions (FSIs) offer enhanced, personalized experiences across all [...]

By |Financial Services|

Everything you’ve always wanted to know about fintech

The financial technology (fintech) industry is thriving globally and received $17.4 billion in investment last year alone. But users are often unaware that the financial services applications they use count as "fintech", or may not know what exactly fintech and its accompanying jargon means. Here, CNBC explains all the crucial terminology you need to know [...]

By |Financial Services|

Data Science: Transforming the finance industry

The Data Science revolution Data Science, Predictive Analytics, Big Data, Supervised/Unsupervised Machine Learning, Itinerant buzzwords or opportunity for competitive advantage? As we’ve seen during the last couple of decades, it can be much more than that: innovative Data Science applications have not only brought major technology disruptions across industries, but have also established today’s market [...]

Banking on analytics and machine learning – Demystifying the terms

Machine learning, a subset of Artificial Intelligence (AI) is a method of data analysis that uses algorithms to iteratively learn from data and derive insights without being explicitly programmed. We can find examples of how Machine Learning is already a part of our daily lives – like Google Maps, using location data from smartphones, analyses [...]

The All-encompassing Role of Big Data in the Finance and Trading Industry

Big data is something that is setting its fingerprints in almost everything, irrespective of the business or industry you’re looking at. Nowadays, it is hard to separate the big business decisions from big data and this is especially true with regards to the finance and trading industry which is feeling the biggest influence of big [...]

The real promise of regulatory technology

The real promise of regulatory technology The future of banking is algorithmic. Bringing together big data and predictive analytics is already enabling financial service providers to make better real-time decisions on loans and other products, with a more flexible, customer-centric user experience. But if banking can be algorithmic, what about financial regulation and supervision? Financial [...]

Financial services firms warming to DevOps

Financial services organisations are adopting DevOps approaches faster and with more decisiveness than other industries as they bid to head off competition from an encroaching army of nimble startups, according to research from Vanson Bourne. The study, commissioned by managed services provider Claranet, surveyed 900 end user IT leaders from mid-market businesses in six European [...]

By |devops, Financial Services|

Top 10 Big Data Trends in 2017 for Financial Services

In the past year, the big data pendulum for financial services has officially swung from passing fad or experiment to large deployments. That puts a somewhat different slant on big data trends when compared to 2016 trends. While the hype has subsided, banks appreciate that big data is not a panacea for all woes. Of [...]

By |Big Data, Financial Services|