The Changing Healthcare User Experience

This week at an event, I had the chance to chat with the VP responsible for application development at a major US health insurance provider. A very interesting lady with a deep appreciation for the experience users see. She explained the modifications they see, driven by the recent healthcare law changes are creating new challenges. [...]

Healthcare security and HIPAA: Why compliance and security are still lacking

A number of healthcare data breaches have made the news of late, particularly involving large insurance companies and data clearinghouses. As the media portrays the situation, our private health information is leaking to the outside world at an alarming rate. Based on Bitsite's recently-released Third Annual Industry Benchmark Report, we should not be surprised. Based [...]

Overlooked EHR tools that can improve revenue cycle management

Nearly 97% of hospitals possessed certified EHR technology in 2014, up from nearly 72% just three years earlier, according to an ONC/American Hospital Association (AHA) survey. But just as some smartphone owners use only a fraction of their devices’ features, it’s a good bet many institutions are under-utilizing their EHR systems, ignoring or simply lacking [...]

Report: Health Care Organizations Remain Prime Cybercrime Targets

According to MSPmentor, a new study by the Ponemon Institute reveals cybercriminals are targeting health care organizations and their managed service provider (MSP) partners. Today, MSPs are playing a more important role in protecting patient information. Health care data security has quickly become one of the core responsibilities of cloud-based MSPs. Read the source article [...]