tracking messages

Transaction tracking vs message tracking

First let’s define simply what messages and transactions are: A message is an electronic instance of data that was sent from one place to another A transaction is the processing of a user’s request throughout the entire application stack. Messages are point to point, while transactions weave through the multitude of systems and business processes [...]

Moving from Blame-Storming to Command and Control

noun - group discussion regarding the assigning of responsibility for a failure or mistake. Those who manage the operations of business application stacks, are often over-familiar with the concept of blame-storming. The reasons why a user’s experience is below the standards defined within the service level agreement, can be complex, and quite often the SLA’s [...]

The Changing Healthcare User Experience

This week at an event, I had the chance to chat with the VP responsible for application development at a major US health insurance provider. A very interesting lady with a deep appreciation for the experience users see. She explained the modifications they see, driven by the recent healthcare law changes are creating new challenges. [...]

The Difference Between Monitoring and Tracking Transactions

Every few days I hear stories in the press, on social media and by talking with people about the major outages that happen to large enterprise applications. The implications for companies that suffer a major disruption span from embarrassment to significant lost business to huge costs and all the way through to a loss of [...]

3 Ways to Solve App Performance Problems with Transaction Tracking

Transaction Tracking can provide tremendous insight into the performance and behavior of applications. However, this can be challenging when transactions traverse platforms and technologies.  Often it can be similar to tracking someone in the old Westerns where you follow the trail to the river and then lose track of where they went next.  Tracking MQ [...]

Making a Happy Marriage of WebSphere & TIBCO Infrastructures (Part 6 of 6)

Making a Happy Marriage of WebSphere & TIBCO Infrastructures (Part 6 of 6) (The conclusion of a six-part blog series that describes how a team of IT pros and managers at one of the world’s largest global banks accommodated a bank acquisition and mastered a complex messaging environment.) I’ve talked about some particulars associated with [...]

Making a Happy Marriage of WebSphere & TIBCO Infrastructures (Part 5 of 6)

(Fifth of a six-part blog series that describes how a team of IT pros and managers at one of the world’s largest global banks accommodated a bank acquisition and mastered a complex messaging environment.) […]