Unusual for a company’s demise, OpTier quietly disappeared without press fanfare or news reports. According to Gartner Analyst Jonah Kowall, they ceased operations in May 2014. Over the years, we crossed paths with them many times, competing in large deals some of which we won and some we lost. We both had NY offices, traded employees several times and at one trade show our booths were right next to each other. However, even though they were a competitor it was sad to learn they were gone.
The Application Performance Monitoring (APM) market has been rapidly evolving and customers are expecting more out-of-the-box than ever before. OpTier had driven the Business Transaction Monitoring message for many years until their switch to a Cloud, Big Data analytics story. They also followed Nastel in providing real-time analytics using Complex Event Processing. However, the Cloud messages appeared to be more about vision then install-able product and even with the $100 M invested in them they were unable to sustain profitability.
Nastel has been offering real-time monitoring and analytics for over 20 years. As a privately funded company it need only listen and respond to its customers and is not beholden to investors. It has a large portion of the biggest banks as well as many of the major Healthcare Payers and major high-tech retailers as customers. Nastel remains focused on providing real-time monitoring, analytics and self-service to its customers.
If you are an OpTier customer, you might consider discussing with us how we might help. We would be glad to provide a free assessment and establish a rapid plan for migration. For more analysis on this take a look at the article in ZDNet entitled “Nastel on competitors and company philosophy” by Dan Kusnetzky.