IT operations analytics (ITOA) software analyze the data generated from IT operations and turn them into relevant information and insights so as to act accordingly. These analytics software utilize cognitive computing capabilities for learning the IT systems behavior over the time and provide quick warnings on any abnormal behavior. The modern digital business suffuses technology in every step of any enterprise’s value chain.
This unparalleled use of technology generates challenges for IT Infrastructure, as it becomes difficult to collect as well as organize the excessive data generated by the latest digital business systems. ITOA helps in delivering the right information to the operation management teams at right time. It also allows them to enhance their efforts, reduce the problems solving time, quick identification of issues and optimize system as well as application performance in order to meet business needs.
There are various applications of ITOA systems used by IT operations teams which include root cause analysis, active service performance and availability control, problem assignment, service impact analysis, real time application behavior learning, and dynamically baselines threshold. Under the root cause analysis applications, the models or structures of IT infrastructure or application stack are monitored by the ITOA systems, which helps the users to locate the unknown root causes of overall system behavior.
Similarly, in active service performance and availability control, the ITOA systems can predict upcoming system conditions and the impact of those conditions on the performance. ITOA systems can also determine a problem’s solution, and the results of implications to the appropriate individuals in the enterprise for problem resolution. The ITOA market can be segmented on the basis of types which include unstructured text indexing and inference search (UTISI), log analysis, multidimensional database search and analysis (MDSA), topological analysis (TA), ) statistical pattern discovery and recognition (SPDR) and complex operations event processing (COEP).
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