IT environments are much the same as they were 20+ years ago—except for everything. Along with OS, networks, middleware and business apps, today’s IT pros must grasp the complexity of Big Data, Web- and cloud-based technology, mobile apps, business process, and whatever is coming out next week. And now it all needs to be in real-time along with sophisticated analytics.
Assume Your DeLorean Is Permanently in the Shop
Forget about going back in a DeLorean to an earlier, simpler time. Concentrate on what you can do now to make your IT environments more understandable, controllable—and ultimately, more reliable. Start by:
- Determining the probable root causes of IT problems before they affect business service delivery
- Analyzing all of your related performance and infrastructure monitoring data together
- Understanding business transaction flows, the lifeblood of any business
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