Top 10 Strategic CIO Priorities For 2017CIO Priorities – More so than in any other year in recent history, events in 2017 promise to put business executives under intense pressure, as new political forces, restructured trading coalitions, and more aggressive central bankers and regulators exert their influence on companies and markets worldwide.

Advances in digital technology and business models will also continue to shift the balance of global economic power, putting more pressure on CIOs to stay ahead of existing and emerging competitors. The many tools at the disposal of CIOs include cloud computing, predictive analytics, mobile applications, machine learning, and robotics, feeding broader movements such as the Internet of Things and Industry 4.0. The business opportunities are considerable: lower costs; more precise supply chains; more dynamic, reliable, and personalized products and marketing campaigns; more attentive customer service; and ultimately more abundant, loyal customers.

n the next five years, CIOs expect their companies’ digital revenues to grow from 16% to 37%, according to Gartner’s recent CIO Agenda survey of 2,944 CIOs in 84 countries. Public-sector CIOs predict that 77% of their processes will be digitized, up from 42% today. Massive changes are ahead, and they’re happening faster than ever before.

As we begin 2017, the priorities in front of CIOs can seem endless, so where to start? In this, our fifth annual list of the major challenges CIOs must tackle and opportunities they must seize on in the coming year, you’ll notice some familiar ones. Real change doesn’t happen in discrete annual increments.

This list is also a high-level call to action, not a directory of technologies to adopt and methodologies to follow. It’s up to you to figure out the rank and the execution details. But we recommend that you start with these 10.

1. Lead your company’s digital transformation, don’t just facilitate it.

2. Stop just talking about “customer-centricity” and the “customer experience” and start living it.

3. Put software and data analytics at the center of your company: the IoT challenge.

4. Do everything faster.

5. Give your developers the gift of agility

6. Recommit to the most important IT acronym: HR.

7. Put what data you can in the cloud—to shore up security.

8. Start closing or consolidating your own data centers.

9. Figure out what artificial intelligence can do for your company and organization.

10. Finally lay out a plan for escaping the 80/20 trap.


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