Technology services pre & post sales solution engineer

  • time
  • time
    Based in East or Central USA
  • time
    15 – 30% travel
Job description

The Technology Services Pre & Post Sales Solution Engineer is a customer-facing field consultant, actively engaged in all phases of pre-sales and post-sales work: opportunity qualification, presentations & demonstrations, RFI/RFP, solution design, services delivery.

Nastel’s field consultants are autonomous, self-motivated, technology-focused and enjoy solving challenging problems.

The ideal candidate has significant experience in implementation of enterprise-class software solutions in large and medium sized accounts, is knowledgeable in application architecture, middleware and solution design.

The Technology Services Pre & Post Sales Solution Engineer reports to the VP of Technology Services.

  • Deliver demonstrable business results in pre-sales and service engagements.

  • Assist customers, sales execs and business partners throughout entire lifecycle of software acquisition & deployment, from qualification to implementation.

  • Ensure customers have the proper assistance, training and support to derive maximum benefit from Nastel’s technology.

  • Drive deployments of Nastel’s enterprise solutions while working side by side with customers to solve unique problems across a variety of use cases.

  • Collaborate with other field consultants to ensure rapid service delivery.

  • Provide feedback to Nastel’s R&D organization through information gathered from customer input and software Q&A efforts.

  • Leverage previous experiences to share best practices, foster user adoption and maximize the value of Nastel’s solution offering.

  • Build and maintain relationships with new and existing Nastel® customers.

  • Increase awareness of Nastel’s value proposition within customer accounts.

Desired skills & experience
  • 3-5 years of current experience in technical consulting in middleware, monitoring, application performance and/or big data analytics.

  • Ability to quickly examine and understand complex problems and how it relates to the customer’s business.

  • Experience with Linux, Unix and Windows operating systems (z/OS experience is a “plus”).

  • Working knowledge and/or relevant experience with application middleware, scripting languages (bash), application development tooling (e.g. java, python, php), databases and analytical tools.

  • Ability to collaborate effectively with technical personnel at all levels within customer organizations.

  • Well organized, with an appropriate sense of urgency, able to meet aggressive deadlines with competing priorities.

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To apply, complete this form and send it with a resumé or link to an updated Linkedin Profile along with a Cover Letter.

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