Technology services pre & post sales solution engineer

Job description

Responsibilities

• Deliver demonstrable business results in pre-sales and service engagements.

• Assist customers, sales execs and business partners throughout entire lifecycle of software acquisition & deployment, from qualification to implementation.

• Ensure customers have the proper assistance, training and support to derive maximum benefit from Nastel’s technology.

• Drive deployments of Nastel’s enterprise solutions while working side by side with customers to solve unique problems across a variety of use cases.

• Collaborate with other field consultants to ensure rapid service delivery.

• Provide feedback to Nastel’s R&D organization through information gathered from customer input and software Q&A efforts.

• Leverage previous experiences to share best practices, foster user adoption and maximize the value of Nastel’s solution offering.

• Build and maintain relationships with new and existing Nastel® customers.

• Increase awareness of Nastel’s value proposition within customer accounts.

Desired skills & experience

• 3-5 years of current experience in technical consulting in middleware, monitoring, application performance and/or big data analytics.

• Ability to quickly examine and understand complex problems and how it relates to the customer’s business.

• Experience with Linux, Unix and Windows operating systems (z/OS experience is a “plus”).

• Working knowledge and/or relevant experience with application middleware, scripting languages (bash), application development tooling (e.g. java, python, php), databases and analytical tools.

• Ability to collaborate effectively with technical personnel at all levels within customer organizations.

• Well organized, with an appropriate sense of urgency, able to meet aggressive deadlines with competing priorities.