Digital Transformation – This is beyond working from home.
The proliferation in working from home has brought new security challenges to the forefront that include attacks on not just businesses, but also government records, celebrities and coronavirus vaccine development data. In the healthcare industry alone, cyberattacks have increased by 150% within the last few months.
As digital transformation initiatives accelerate, it is a good time to think about who in your company is leading these efforts, and who gets a voice in those plans.
In a recent report, 86% of manufacturers have appointed digital transformation leaders—37% are from operations, and 30% from IT and the remaining span across engineering, finance and dedicated digital transformation teams. An important team that must be considered in relation to digital transformation efforts though, is HR and people operations.
Digital Transformation – The past coming back to haunt us is a common theme in literature. Tales of fiction can explain a fundamental truth about business technology: What we did in the past has the power to determine our present and future. As is the case in gothic tales like Edgar Allan Poe’s “The Tell-Tale Heart,” when we try to bury the past instead of going back to make it right, it resurfaces when it is least convenient.
Digital Transformation – Even before COVID-19, the automotive industry had its share of challenges. Sales were down in many markets. Huge investments in electrification, autonomous driving and digital were hurting revenue and profitability. The coronavirus pandemic turned those challenges into a crisis. Global vehicle sales have stalled, production facilities have been shuttered and many supply…
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Digital Transformation – One of the core principles of digital transformation is that it is meant to improve customer experience. But at the end of the day, humans are … wait for it … humans. Which means successful digital transformation isn’t just a company’s ability to earn customer relationship metrics. True success lies in a…
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For years, digital transformation has seemed like something mostly about computers and software and data. It is what companies undertake for the sake of things like IT agility, deriving new value from data, model software prototypes of physical goods, or improving business processes. While such technology endeavors are often critical to a business, it turns…
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The COVID-19 outbreak is a tragedy that will have widespread and long-lasting implications for humanity and our global economy. As the coronavirus continues to spread around the world, more and more enterprises will miss their financial targets because of supply chain disruptions and dampened customer demand. It’s also unclear how long this pandemic will last,…
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Digital Transformation – Today’s connected world has led to the age of the customer: Powered by technology and the internet, customers have higher expectations than ever before. Mobile has led consumers to be always on, connected and in control. Social has created a digital influencer community; voice has brought instant gratification and convenience. This shift…
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NICE Investigate will help Nassau County’s law enforcement and criminal justice agencies automate digital evidence management processes and comply with new disclosure requirements Digital Transformation – NICE Investigate today announced that Nassau County, New York has signed a multi-year contract with NICE, on behalf of its Police Department and District Attorney’s (DA) Office, to deploy…
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Digital Transformation – Years ago, I remember reading an interview where Jeff Bezos described his plan for Amazon. He talked about using an AI algorithm to predict what you would want to order before you knew you wanted it. It sounded insane at the time. And here we are today, with local fulfillment centers delivering…
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