Becoming i2M Superusers
This refers to advanced “super user” skills in managing an integration infrastructure environment. The AutoPilot and XRay components focus on the ability to troubleshooting and resolving middleware production issues. The Navigator component focuses on managing the secure self service configuration of the middleware and Nastel environment as well as resolving issues. The Nastel i2M Certified Master User training not only lets you extract more value from The Nastel Platform, but also protects you from productivity loss when knowledgeable users leave or change roles.
Who Benefits from this Service?
Customers who have been using the Nastel i2M Platform (or components such as Navigator, AutoPilot or XRay) in production mode for at least three months post-implementation
New staff brought in to work in existing environments
Service Package Description
Becoming Experts
This offering helps ensure you always have Nastel Platform/AutoPilot/Navigator/XRay expertise in-house even with staff turn-over, attrition, re-organization, etc. It is a combination of classroom and hands-on lab training designed to transfer knowledge in a “train-the-trainer” setting to create i2M super users. These Integration Infrastructure Management Certified Master Users have the knowledge, skills, and ability to train others in the effective use of Nastel’s technologies in your specific environment.
Hands On
The training includes hands-on exercises and labs in which the users must demonstrate mastery of the technical skills necessary to qualify as a Certified Master User.
On Site
This service consists of an on-site Nastel consultant teaching advanced users already very familiar with Nastel’s software the skills they need to:
- Attain Nastel i2M Certified Master User status
- Train others in use of Nastel software
- Troubleshoot and resolve problems
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