Who Benefits from this Service?
Customers who have been using Nastel’s® AutoPilot® in production mode for at least three months post-implementation
New staff brought in to work in existing environments
Service Package Description
This offering helps ensure you always have AutoPilot expertise in-house even with staff turn-over, attrition, re-organization, etc. It is a combination of classroom and hands-on lab training designed to transfer knowledge in a “train-the-trainer” setting to create AutoPilot super users. These AutoPilot Certified Master Users have the knowledge, skills, and ability to train others in the effective use of Nastel’s® AutoPilot® in your specific environment.
The training includes hands-on exercises and labs in which the users must demonstrate mastery of the technical skills necessary to qualify as a Certified Master User.
This service consists of an on-site Nastel consultant teaching advanced users already very familiar with Nastel’s® AutoPilot® the skills they need to:
- Attain Nastel’s® AutoPilot® Certified Master User status
- Train others in Nastel’s® AutoPilot® use
- Troubleshoot and resolve problems
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