Digital transformation

Harnessing The Power Of Digital Transformation Will Be Key To Success For Quality-Focused Organizations In 2022

Nastel Technologies®
February 5, 2022

While digital transformation has been in manufacturers’ playbooks for the past few years, the effects of the pandemic, including supply chain disruption and worker shortages, will make it a business necessity in 2022. In fact, according to IDC, “More than half of all information and communications technology (ICT) investment will be linked to digital transformation by 2024.”

 

With the growing complexity of product lines and the rising cost of poor quality, digital transformation has the power to eliminate costly inefficiencies, boost the workplace experience, enable greater productivity, accelerate new product introductions and provide a digital thread for greater transparency and communication.

 

Digital transformation, through AI, automation, analytics, cloud migration, and other advanced technologies, will increasingly change how organizations operate and can be a disruptive and major shift at all levels. Embracing these technologies will require a complete corporate shift in mindset, culture and business model.

 

Organizations looking to digitally transform won’t be doing it alone, though. Thanks to advanced quality management systems (QMS), they’re able to take the digital transformation journey with a trusted partner. A QMS can make it easier to adapt to digital transformation disruption, including the new processes, training and workflow it may require, without skipping a beat.

 

So how can companies best proceed, and what are the other digital tools and industry trends that will usher in a new year where digital transformation will more easily move from a long-term goal to reality? Consider the following five trends.

 

1. A Cloud-First Approach Will Dominate

As manufacturers pivot to a digital-first marketplace, the cloud will put them in the fast lane to greater agility. In fact, Gartner predicts that global spending on cloud services is expected to reach over $482 billion in 2022, up from $313 billion in 2020.

 

While the pandemic forced the emergence of remote work, it’s the scale, speed, privacy and security of the cloud that’s driving the rapid adoption of hybrid work environments. With essential operations secure in the cloud, organizations don’t have to deal with the underlying system infrastructure, their security or essential upgrade requirements. Companies adopting cloud-native solutions are taking advantage of the cloud’s elastic and agile design to rapidly scale their usage as their needs change.

 

2. AI And Analytics Will Be The Key To Business Success

2022 will be the year AI and analytics become central to core systems and decision-making processes. While many manufacturers are already using some form of machine learning for quality inspections and production, in 2022 we will see more AI solutions being used to help companies leverage vital quality and other types of enterprise data to find related events, for example, to predict product issues from recurring or identify manufacturing floor processes that are affecting safety.

 

What’s driving the growth of AI and analytics and enabling its increasing accuracy is the democratization and quality of data, which was previously trapped in siloed business systems. Organizations are now aware of the value of good data, and they’re breaking down the barriers between systems to enable enterprise-wide data access to provide the fuel to new AI and analytics applications.

 

3. Quality 4.0 Becomes The Standard For Companies Of All Sizes

AI, analytics, the cloud and other digitally transformative technologies are helping to drive the Quality 4.0 revolution, which applies Industry 4.0’s advanced technologies to enhance quality management. This concept of the “factory of the future” will no longer be confined to the largest of manufacturers but become a key initiative for mid-sized firms that know all too well the impact of product recalls, defects and quality issues on their brand reputations and costs. Manufacturers are realizing the visibility, productivity and efficiency enabled via a focus on Quality 4.0, and they’re now more comfortable with the promise of digital transformation. We can expect to see a renewed emphasis on Quality 4.0 in 2022.

 

4. Supply Chain Disruption

The pandemic revealed just how vital and vulnerable supply chains can be, and it’s expected that disruption will be here for the next two years at a minimum. While the pandemic is responsible largely for the issues in getting supplies to businesses and people who need them the most, part of it started long before the pandemic and can be attributed to ineffective collaboration between suppliers and buyers.

Gartner’s annual Future of Supply Chain Survey recently found that suppliers are not well-connected to business operations. In 2022, manufacturers will leverage digital solutions and the cloud to enable greater supplier collaboration and make supply chains more transparent, allowing them to identify disruptions in advance and pivot to better meet demand.

 

5. Quality And Safety Issues Take Center Stage

According to Reuters, “Labor shortages may be the most intractable of the cost risks that U.S. companies faced in the latest quarter.” The relentless worker shortage will continue into the new year, and it is expected to impact quality as well as safety. Especially on the manufacturing floor, amidst a backdrop of workers struggling with extra shifts and taking on the work of multiple employees, the need to maintain quality and ensure safety remains the top priority.

 

While the challenge is in filling critical positions, another major challenge is making sure employees hired have the right skill sets and training to take on their new positions. Companies will increasingly rely on digital systems to help ensure training requirements are met and safety protocols are followed.

 

Lessons learned during the past few years have proven the value of digital transformation and automated quality management and their ability to improve quality outcomes. In 2022, companies of sizes will realize that digital transformation is not a futuristic goal but a strategic imperative that will lead to greater productivity, agility and business growth in the new year.

 

This article originally appeared on forbes.com, to read the full article, click here.

Nastel Technologies is the global leader in Integration Infrastructure Management (i2M). It helps companies achieve flawless delivery of digital services powered by integration infrastructure by delivering Middleware Management, Monitoring, Tracking, and Analytics to detect anomalies, accelerate decisions, and enable customers to constantly innovate, to answer business-centric questions, and provide actionable guidance for decision-makers. It is particularly focused on IBM MQ, Apache Kafka, Solace, TIBCO EMS, ACE/IIB and also supports RabbitMQ, ActiveMQ, Blockchain, IOT, DataPower, MFT and many more.

 

The Nastel i2M Platform provides:

  • Secure self-service configuration management with auditing for governance & compliance
  • Message management for Application Development, Test, & Support
  • Real-time performance monitoring, alerting, and remediation
  • Business transaction tracking and IT message tracing
  • AIOps and APM
  • Automation for CI/CD DevOps
  • Analytics for root cause analysis & Management Information (MI)
  • Integration with ITSM/SIEM solutions including ServiceNow, Splunk, & AppDynamics

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