Services for Performance Evaluation

This service offering package puts an expert onsite at your shop to examine how and where you could be getting more value from Nastel AutoPilot solution.

Nastel Assessment & Performance Service

If you’re like many of Nastel AutoPilot customers, you may only be taking advantage of and realizing the benefits from a fraction of the full complement of Nastel AutoPilot features and capabilities. There may be a variety of benefits you could be reaping without even realizing it.

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Who Benefits from this Service?

Existing customers who have been using Nastel’s® AutoPilot® in production mode for at least 4 to 6 months post-implementation

Service Package Description

Assess
Nastel

This offering is intended to assess how, and how effectively, you are using Nastel AutoPilot in your environments, various ways in which you might optimize your current use of the product to ensure you are deriving top value, and assess other areas in which you could benefit from using Nastel AutoPilot, such as adding business views, other modules, plug-ins, etc. or taking advantage of training or professional services to further maximize the value you’re already getting from Nastel AutoPilot.

Consult
Nastel

It consists of a consultant going onsite to review how Nastel AutoPilot is being used and by whom, talking with your users about their experience of using the product, identifying “quick hits” for optimizing use and adding value and then implementing them. These quick hits may include spot training on certain key skills, tweaking business rules or event filters, expanding a business view, etc.

Delivery
Nastel

The physical deliverable is a written report of findings and recommendations for targeted ways in which you could benefit from expanding your application of Nastel AutoPilot.

Related case study Read more case studies

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    Sky Mexico Uses Nastel AutoPilot for Realtime Proactive Monitoring

    As with most industries, a weak global economy intensified the importance of stellar customer support and the need to reduce operational costs.

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