This service offering is an assessment aimed at defining ways in which you can quickly improve the performance of applications supporting your business-critical operations. It also gives us the opportunity to identify opportunities to sell or up-sell products and services.
Who Benefits from this Service?
- Companies with issues or concerns about the performance, reliability and availability of mission-critical applications
- Companies currently considering buying a solution like AutoPilot
- Large-scale enterprises and SMBs who want/need optimum application performance
- Existing customers who have been using AutoPilot in a limited capacity. E.g., primarily for basic IBM MQ monitoring
Service Package Description
After choosing one business-critical application, your Nastel consultant will:
- Assess its current level(s) of performance to determine the efficiency and efficacy of its transactional processes
- Identify areas in which performance, reliability and availability can be improved
- Provide concise recommendations on what services and/or technologies are required to effect improvements
This may Include:
- Adding or modifying business views
- Incorporating additional AutoPilot modules
- Utilizing professional services to implement or fine-tune existing solutions to ensure optimum application performance
The assessment process includes a Nastel consultant visiting your site to:
- Review the specified application end-to-end
- Examine any monitoring and performance measurement tools that may be in place and how they are being utilized
- Speak with your users about their experience of using the application and with the application support group about how they are currently managing the application’s performance
- Identify areas for process improvement
The physical deliverable is a written recommendation document containing targeted ways in which you can measurably improve the performance, reliability and availability of the application via software tools and/or services.
Estimated Duration: Two days.
Learn more about how you can benefit from this service offering today.