The events of 2020 have turned most predictions for 2021 on their head. Top trends such as artificial intelligence (AI) and the internet of things (IoT) will still define the ways in which tech reshapes our lives in the next year. However, the most significant use cases now involve helping us to adapt and survive in the changing times we are living through.
Cybercrime – There’s another clever fraud tactic to add to your library of security threats. Imagine a call or voice message that appears to come from a trusted source but is really a disguised attempt to compromise your identity, credentials or financial information. More of a social engineering scheme than a vulnerability, “vishing” is a highly effective and targeted form of phishing that uses voice as a means to lure victims into disclosing private information.
Researchers have used artificial intelligence to accurately predict loneliness in residents at a senior housing community in San Diego. Publishing in the American Journal of Psychiatry, the researchers were able to harness natural language processing (NLP) and machine learning to classify the sentiment and emotions of speech.
Digital Transformation – No one could have predicted where 2020 would take us: The last six months alone have produced more digital transformation than the last decade, with every transformation effort already underway finding itself accelerated, and at scale. While many of my digital transformation predictions from a year ago benefited from this shift, others were displaced by more urgent needs, like 24/7 secure and reliable connectivity.
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