IBM MQ Monitoring & Management

The dependability and performance of your enterprise application ecosystem rests upon the availability of robust middleware capabilities—which in turn require powerful tools to manage them. We are the MQ Doctor ®.

Schedule a demo of Nastel’s AutoPilot

Nastel’s® AutoPilot® for IBM MQ supports the needs of hundreds of global enterprises and thousands of users that demand scalable high performance solutions coupled with cutting-edge features, ease-of-use, and minimal IT resource requirements.

Nastel’s® AutoPilot® for IBM MQ provides deep insight into MQ health and performance issues, enabling fast resolution of middleware problems. It combines service, message tracking, configuration management and capacity planning in a single easy-to-use solution. It provides a complete lifecycle solution for IBM MQ (a.k.a. WebSphere MQ or MQ Series).


  • A Complete Solution – deep, real-time monitoring, self-service capabilities, message tracking, configuration management, and capacity planning in a single solution
  • Instant Insights – monitor queues, channels, managers, listeners, and queue statistics. Identify and correct stuck messages while simultaneously monitoring and handling DLQs (Dead Letter Queues)
  • Cut Support Costs – easy-to-use tools detect and correct IBM MQ-based problems; MTTR is improved and more support tasks are completed with fewer resource demands
  • Lower Operational Risk – high-speed detection, automated root-cause analysis, and available predictive analytics resolve problems before internal users and SLAs are affected
  • Better User Experiences – reduce or mitigate outages and performance issues; avoid reputational damage and customer attrition from dissatisfied users
  • Trusted MQ Self-service – delegate IBM MQ admin privileges safely and securely to selected end users
  • Best-of-breed for IBM MQ management – We are the MQ Doctor®

JP Garbani, Forrester Research
JP Garbani
Forrester Research

Nastel AutoPilot® … one of the leading solutions to manage messaging technologies such as (IBM) WebSphere MQ, Message Broker, and DataPower.”


  • Monitor and control IBM MQ Queues, Channels, Managers and Listeners
  • IBM MQ message and change tracking
  • Monitor queue statistics, plus handle DLQs
  • Visualize IBM MQ error files
  • Provide alerts, alert correlation, and automated actions
  • Identify stuck messages
  • Automatically generate IBM MQ network topology views
  • Execute IBM MQ commands
  • Extract IBM MQ object definitions
  • Manage access control
  • Configure blackout periods
  • Monitor TIBCO environments

General Capabilities

  • Supports latest version of IBM MQ (v9)
  • Real-time monitoring – with or w/o agents
  • Configuration management
  • Capacity planning
  • Security
  • Supports MQ Appliance
  • Message management
  • Transaction/message tracking
  • Corrective action
  • Enterprise-wide scalability

Many different views are available for a wide range of observed data, metrics, and events

Functional Snapshots

IBM MQ Visibility and Management

  • Auto-discovery of all IBM MQ objects and their state
  • Proactive analytics reduces the frequency and duration of outages
  • Policy-driven approach ends false alarms, improving productivity
Message Tracking

  • Visualize IBM MQ messages or transactions or messages (and other technologies) along with the resources they interact with
  • Automatically track messages transferred over IBM MQ that when committed, complete a logical unit of work (LUW)
  • Transaction performance is compared to SLAs (service level agreements); violations generate alerts
  • Isolate problems and perform root-cause analysis
Automatic Anomaly Detection

    • Automatically computed upper and lower bands (normal bands)
    • Bands dynamically auto-adjust without ever setting thresholds
    • Instant anomaly detection when event duration or count exceeds a band limit

Worst Event Analysis

      • Detect the IBM MQ events that are causing the greatest impact to a business application
      • “Top 10” best, worst, longest or shortest event analysis make it easy to prioritize what must be done to restore service levels
Filter the Big Picture

      • Understand the details needed to make the best decisions in seconds
      • Single-click drilldown to the details needed to quickly solve a problem
Score IBM MQ Events

      • Instantly determine issues and score them for prioritization
      • Problems are categorized by user needs
Self-service for IBM MQ

      • Provide stakeholders with self-service access to IBM MQ; retain full control over what they can see and do via safe and secure role assignment and policy
      • Middleware team avoids interruption when different groups need access to IBM MQ. DevOps can utilize IBM MQ for testing, replaying, and manipulating messages to better replicate production problems
      • Self-service access is done via a standard web browser without a local installation

A Single Point of Control over Middleware Infrastructure

With Nastel’s® AutoPilot® Middleware management, you can control and monitor your middleware from a single pane of glass.

      • It provides a unified way to support permissions, user access and re-certification
      • Enables powerful rules to be created that monitor the environment without the need for support staff to constantly monitor screens/dashboards
      • Provides unified approach to enterprise monitoring that is end-to-end

Our middleware solutions offer:

More Information

If you are interested in additional, in-depth material on IBM MQ middleware topics, we suggest the following topics