Nastel – Technology Services Pre & Post Sales Solution Engineer
JOB TYPE & LOCATION
– Based in East or Central USA
– 15 – 30% travel
The Technology Services Pre & Post Sales Solution Engineer is a customer-facing field consultant, actively
engaged in all phases of pre-sales and post-sales work: opportunity qualification,
presentations & demonstrations, RFI/RFP, solution design, services delivery.
Nastel’s field consultants are autonomous, self-motivated, technology-focused and
enjoy solving challenging problems.
The ideal candidate has significant experience in implementation of enterprise-class
software solutions in large and medium sized accounts, is knowledgeable in
application architecture, middleware and solution design.
The Technology Services Pre & Post Sales Solution Engineer reports to the VP of Technology Services.
Deliver demonstrable business results in pre-sales and service engagements.
Assist customers, sales execs and business partners throughout entire lifecycle of software acquisition & deployment, from qualification to implementation.
Ensure customers have the proper assistance, training and support to derive maximum benefit from Nastel’s technology.
Drive deployments of Nastel’s enterprise solutions while working side by side with customers to solve unique problems across a variety of use cases.
Collaborate with other field consultants to ensure rapid service delivery.
Provide feedback to Nastel’s R&D organization through information gathered from customer input and software Q&A efforts.
Leverage previous experiences to share best practices, foster user adoption and maximize the value of Nastel’s solution offering.
Build and maintain relationships with new and existing Nastel® customers.
Increase awareness of Nastel’s value proposition within customer accounts.
DESIRED SKILLS & EXPERIENCE
3-5 years of current experience in technical consulting in middleware, monitoring, application performance and/or big data analytics.
Ability to quickly examine and understand complex problems and how it relates to the customer’s business.
Experience with Linux, Unix and Windows operating systems (z/OS experience is a “plus”).
Working knowledge and/or relevant experience with application middleware, scripting languages (bash), application development tooling (e.g. java, python, php), databases and analytical tools.
Ability to collaborate effectively with technical personnel at all levels within customer organizations.
Well organized, with an appropriate sense of urgency, able to meet aggressive deadlines with competing priorities.
ABOUT NASTEL TECHNOLOGIES
Nastel® is a leading global provider of application performance and transaction management for mission-critical applications, with a particular focus on middleware.
Nastel® provides a full-featured APM solution that supports Java, .NET and Messaging Middleware, such as IBM MQ and Tibco, on distributed and mainframe platforms.
Nastel’s solutions enable businesses to ensure a high level of application performance and availability. Nastel’s Navigator® and XRay® solutions ensures the successful completion of billions of business transactions every day.
Global 2000-sized companies, including many of the world’s largest financial companies, retail chains, manufacturers and government agencies, rely on Nastel® to ensure smooth, uninterrupted business operations.
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The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.