Contact Us
SaaS Log InXRay Login
cloud computing

What the future of cloud computing holds for health insurance companies

Nastel Technologies®
March 30, 2019

IaaS and SaaS offerings are enabling payers to run analytics against claims and other data in new ways that enable them to operate more efficiently.

What the future of cloud computing holds for health insurance companies

Cloud Computing – With the increasing importance of analytics and data management, a cloud-first mentality is ideally suited for health insurers, who are using the technology to streamline operations, reduce costs, and better interact with their customers.

At the same time, the move toward value-based care means claims-based data and analytics can provide a comprehensive view of an insurer’s transactions by aggregating claims across healthcare plans.


For commercial payers to accomplish shifts of huge magnitude, software as a service (SaaS) and infrastructure as a service (IaaS) provide scalable solutions that don’t require on premises infrastructure investments.

“Cloud based technology lets insurers run the business more efficiently — to go from centralized, rigid control without flexibility, to migrating toward tech and tools to create efficiencies for the customer,” said, Larry Ponemon, chairman and founder of the Ponemon Institute.

The idea is that payers have more control over their information, which gives them the ability to look at things from different angles so they can make different choices.

“We’re starting to see these types of tools that bring together more opportunities for consumers,” he said.


Health insurance companies are starting to harness the power of cloud-based data analytics to better understand their customers and their own business, as they come under increasing pressure to run their operations more efficiently.

“Payers for the last 5-6 years have been under increasing cost pressures, and as the data center is a ripe way to execute some cost reductions, we’ve seen in the last five years payers moving from a cloud-last approach to a cloud-first approach,” said Jeff Rivkin, IDC research director for payer IT strategies.

He noted a lot of packaged apps are, in actuality, only being offered in a SaaS environment, which means payers who want time-saving, nimble applications will need to turn to cloud providers anyway.

“Payers are trying to break down silos and connect systems of record, from claims to product to customers, and if you want to bring them together to make systems of engagement, be it with mobile, or the internet of things, cloud is the way to go,” Rivkin said.

Avoiding the upfront infrastructure costs need to be balanced by payers who must to infuse a tremendous amount of data to try and get a better idea of their customers as patients and as people — as customers paying for a service.

“There was the fear of losing data ownership, and the security breaches of 2015-16, gave insurers more reason to be possessive, but over time we’ve seen the big tech companies who provide cloud services are better at security than the organizations who do it in their own data center,” Rivkin said.

This article originally appeared on  To read the full article, click here.

Nastel Technologies uses machine learning to detect anomalies, behavior and sentiment, accelerate decisions, satisfy customers, innovate continuously.  To answer business-centric questions and provide actionable guidance for decision-makers, Nastel’s AutoPilot® for Analytics fuses:

  • Advanced predictive anomaly detection, Bayesian Classification and other machine learning algorithms
  • Raw information handling and analytics speed
  • End-to-end business transaction tracking that spans technologies, tiers, and organizations
  • Intuitive, easy-to-use data visualizations and dashboards

If you would like to learn more, click here

Nastel Technologies is the global leader in Integration Infrastructure Management (i2M). It helps companies achieve flawless delivery of digital services powered by integration infrastructure by delivering tools for Middleware Management, Monitoring, Tracking, and Analytics to detect anomalies, accelerate decisions, and enable customers to constantly innovate, to answer business-centric questions, and provide actionable guidance for decision-makers. It is particularly focused on IBM MQ, Apache Kafka, Solace, TIBCO EMS, ACE/IIB and also supports RabbitMQ, ActiveMQ, Blockchain, IOT, DataPower, MFT, IBM Cloud Pak for Integration and many more.


The Nastel i2M Platform provides:


Write a comment
Leave a Reply
Your email address will not be published. Required fields are marked *
Comment * This field is required!
First name * This field is required!
Email * Please, enter valid email address!

Schedule your Meeting


Schedule your Meeting


Schedule a Meeting to Learn More